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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Assistant Vice President – CDD Proficiency Coaches (CPCs) – AML Refresh Ops – Ops Professional MKTS position at Bank of America.
What is the job title for the position at Bank of America?
Assistant Vice President – CDD Proficiency Coaches (CPCs) – AML Refresh Ops
What is the primary responsibility of the Proficiency Coach?
The Proficiency Coach’s primary responsibilities include working with individual Refresh Analysts to build their proficiency beyond the standard skills acquired in training and providing real-time support and coaching.
What experience is required for this position?
At least 1 year experience in GBGM AML Client Outreach, Onboarding, Refresh Operations, Monitoring and Inspection, or In-Line Quality Assurance within the Bank is required.
What type of support does the Proficiency Coach provide to Refresh Analysts?
The Proficiency Coach provides real-time on-floor support and coaching to Refresh Analysts as they work through Refresh cases.
What is the focus of the Global Operations, Anti Money Laundering (AML) team?
The focus of the Global Operations, Anti Money Laundering (AML) team is to complete Refresh Activities such as Know Your Customer (KYC) and Client Due Diligence (CDD) checks for all clients that do business with the Bank.
Thank you, Dr. Job. I will review the details.
Company Information
Company: Bank of America
Industry: Banking / Financial Services
Location: Singapore
Source: The Muse (11/14/2025)