What’s Bank of America like in terms of their business, the role, and the work culture?

Well, the Operations Team Lead is responsible for overseeing the Operations team, making sure they meet deadlines and coordinate tasks effectively. They also focus on continuous business improvements, review operations procedures, and provide guidance to employees. It’s all about keeping things running smoothly!

The schedule is a bit unique! You’ll work Monday, Tuesday, Thursday, and Friday from 11:30 AM to 8:00 PM, and then on Saturday from 6:00 AM to 2:30 PM. So, it’s a mix of later shifts during the week and an early start on Saturday.

Yes, this is a high-security work environment. You’ll need to wear smocks and steel-toed shoes at all times. Plus, be prepared to stand for long periods—up to 8 hours—and lift up to 50 pounds. It’s definitely a physically demanding role!

You’ll want to have a good understanding of foundational operations and be familiar with a specific product line. Being able to identify, analyze, and resolve complex problems is key, along with providing guidance to your team.

Bank of America really emphasizes being a great place to work. They focus on inclusivity, supporting employees’ wellness, and recognizing performance. It’s all about making a positive impact on clients, teammates, and the community, which sounds pretty rewarding!