What’s Bank of America like in terms of their business, the role, and the work culture?

Well, a Relationship Banker is all about engaging with clients in the lobby, helping them with transactions, and educating them on using self-service resources like mobile and online banking. It’s really about building relationships and understanding clients’ financial goals to connect them with the right solutions.

The key responsibilities include processing cash transactions, managing client traffic and appointments, and driving a great client experience. You’ll also be expected to follow established processes and guidelines to ensure everything’s done right for both clients and the bank.

To be a good fit, you should be a motivated self-starter with a strong work ethic. It’s important to have great communication skills, be comfortable with technology, and be able to build strong relationships. Plus, you’ll need to be adaptable and focused on delivering a positive experience for clients.

Actually, yes! Bank of America emphasizes an in-office culture but also allows for some flexibility based on the role. They want to make sure teammates can balance their work and personal lives while still being effective.

There are plenty of opportunities to learn and grow in this role! You can build your business knowledge by partnering with experts in areas like small business and lending, which can really help you advance your career at Bank of America.