What’s Bank of America like in terms of their business, the role, and the work culture?

Well, a Relationship Banker engages with clients in the lobby, helping them with transactions and educating them on using self-service resources like mobile and online banking. They really focus on building relationships and understanding clients’ financial goals to connect them with the right solutions.

The key responsibilities include processing cash transactions, managing financial center traffic, and having deep conversations with clients to understand their needs. They also follow established processes to ensure everything’s done right and work on building their business knowledge by partnering with other experts in the bank.

Actually, there are quite a few important skills! Adaptability, strong oral communication, problem-solving, and a focus on customer experience are all crucial. Plus, relationship building and business development skills really help in connecting with clients and meeting their financial needs.

You’ll need at least a High School Diploma or GED. It’s a great entry point into the banking world, and you can grow from there!

The job typically follows a 1st shift schedule, and you’ll be working about 40 hours a week. So, it’s pretty standard, which is nice for planning your personal time!