What’s Bank of America like in terms of their business, the role, and the work culture?

Well, a Relationship Banker is all about engaging with clients in the lobby and helping them with their banking needs. They educate clients on using self-service resources like mobile banking and ATMs, and they also process cash transactions when needed. It’s really about building relationships and understanding clients’ financial goals to connect them with the right solutions.

Actually, there are quite a few! They include executing the bank’s risk culture, building client relationships, managing financial center traffic, and ensuring a great client experience. They also need to follow established processes and guidelines to do what’s right for both clients and the bank.

To be a successful Relationship Banker, you should be a motivated self-starter with a strong work ethic. It helps to be good at collaborating and building relationships, and you should be comfortable communicating with clients. Plus, you’ll need to be adaptable to new technologies and have strong critical thinking skills to meet clients’ needs.

Yes, the job does require some flexibility. You’ll need to be available to work weekends and possibly extended hours, depending on the needs of the financial center. So, it’s good to be prepared for that!

Bank of America is really committed to being a great place to work. They focus on creating an inclusive environment, supporting employees’ wellness—physically, emotionally, and financially—and they also recognize and reward performance. It sounds like a supportive culture!