What’s Bank of America like in terms of their business, the role, and the work culture?

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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Relationship Administrator II position at Bank of America.
Ms.Smith
Ms.Smith
What does the Relationship Administrator II role at Bank of America involve?
Ms.Smith
Ms.Smith
Well, this role is all about managing the pre-closing and closing process for commercial construction loans. You’d be reviewing loan documents, ensuring everything’s in line with requirements, and coordinating with various parties like client managers and title companies. It’s a mix of keeping track of budgets, resolving issues, and making sure everything runs smoothly.
Dr.Job
Dr.Job
What kind of experience do I need for this position?
Ms.Smith
Ms.Smith
So, they’re looking for someone with at least two years of experience in commercial real estate loan administration. You should also be familiar with commercial credit terminology and have experience reading and interpreting complex legal documents. It’s definitely a role that requires some solid background knowledge!
Dr.Job
Dr.Job
Are there any specific skills that are important for this job?
Ms.Smith
Ms.Smith
Absolutely! You’ll need to be highly organized and proactive, with strong problem-solving skills. Good communication is key too, since you’ll be interacting with different audiences. Plus, being comfortable with computers, especially Excel and Word, is a must!
Dr.Job
Dr.Job
What’s the work environment like at Bank of America?
Ms.Smith
Ms.Smith
Actually, Bank of America emphasizes an in-office culture, but they do allow for some flexibility based on the role. They really focus on creating a great workplace, supporting their employees’ wellness, and fostering an inclusive environment. It sounds like a supportive place to grow your career!
Dr.Job
Dr.Job
What kind of responsibilities will I have in this role?
Ms.Smith
Ms.Smith
You’ll be managing construction draw packages, ensuring compliance with servicing agreements, and coordinating fundings. Plus, you’ll be handling payoff quotes and monitoring payments. It’s a role that requires attention to detail and the ability to juggle multiple tasks effectively!
Dr.Job
Dr.Job
Thank you, Dr. Job. I will review the details.
Ms.Smith
Ms.Smith

Company Information

Company: Bank of America
Industry: Banking / Financial Services
Location: Jacksonville, FL
Source: The Muse (01/17/2026)

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