What’s Celonis like in terms of their business, the role, and the work culture?

Well, Celonis is a global leader in Process Intelligence technology and one of the fastest-growing SaaS firms out there. They focus on unlocking productivity by integrating AI and data into business processes.

As a Team Lead, you’d be responsible for the technical support of global customers and partners. You’d handle everything from planning and installing their software to answering technical questions and ensuring your team is set up for success.

You’d need a Bachelor’s or Master’s degree in fields like computer science or IT, plus at least 5 years of experience leading Customer Support teams. Strong communication skills and a customer-focused mindset are also super important!

The work schedule is a bit unique since it’s 24/7. So, you’d need to be flexible and ready to manage support during different hours, which can be exciting!

You’d get to work with cutting-edge process mining technology, which is really cool! Plus, Celonis emphasizes personal growth, so you’d have opportunities to develop your career while being part of an innovative environment.