What’s PepsiCo like in terms of their business, the role, and the work culture?

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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Service Invoicing Sr. Coordinator position at PepsiCo.
Ms.Smith
Ms.Smith
What kind of experience do I need for the Service Invoicing Sr. Coordinator position?
Ms.Smith
Ms.Smith
Well, you’ll want to have a strong background in customer service, billing, and dispute resolution. They’re looking for someone who’s detail-oriented and can handle multiple priorities, so experience in fast-paced environments would be a plus!
Dr.Job
Dr.Job
What are the main responsibilities of this role?
Ms.Smith
Ms.Smith
Actually, you’d be doing quite a bit! You’d manage customer billing, warranty claims, and help resolve disputes. You’d also conduct meetings with customers about billing issues and analyze billing reports to keep everything on track.
Dr.Job
Dr.Job
What kind of skills are they looking for in a candidate?
Ms.Smith
Ms.Smith
They’re really after someone who’s a problem solver and can communicate effectively. You’ll need to build strong relationships and approach challenges with a solutions-focused mindset. Plus, being proactive about improving processes is key!
Dr.Job
Dr.Job
What’s the pay range for this position?
Ms.Smith
Ms.Smith
The expected compensation range is between $54,700 and $82,050. Of course, they’ll consider your location, skills, experience, and education when setting the actual salary.
Dr.Job
Dr.Job
What benefits does PepsiCo offer for this role?
Ms.Smith
Ms.Smith
PepsiCo has a pretty comprehensive benefits package! You’ll get medical, dental, and vision coverage, along with paid time off, including vacation and sick leave. They also have retirement plans and an Employee Assistance Program, which is nice!
Dr.Job
Dr.Job
Thank you, Dr. Job. I will review the details.
Ms.Smith
Ms.Smith

Company Information

Company: PepsiCo
Industry: Customer Support / Success
Location: Winston Salem, NC
Source: The Muse (01/17/2026)

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