What is the Advanced Medical Support Assistant -Telephone Care Clerk role at Veterans Health Administration like?

I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Advanced Medical Support Assistant -Telephone Care Clerk position at Department of Veterans Affairs.

Ms.Smith

What position is being offered at the Department of Veterans Affairs?

Ms.Smith

They’re looking for an Advanced Medical Support Assistant to work as a Telephone Care Clerk.

Dr.Job

Where is this job located?

Ms.Smith

It’s based in Lexington, Kentucky.

Dr.Job

What’s the salary range for this position?

Ms.Smith

The salary ranges from $47,306 to $61,495.

Dr.Job

What kind of experience is needed for applicants?

Ms.Smith

You’ll need six months of experience in clerical, office, customer service, or administrative work, or one year of education beyond high school, or a mix of both.

Dr.Job

Is English proficiency required for this job?

Ms.Smith

Yes, applicants must be proficient in spoken and written English.

Dr.Job

Thank you, Dr. Job. I will review the details.

Ms.Smith

Job & Company Information

Job Title: Advanced Medical Support Assistant -Telephone Care Clerk
Agency: Veterans Health Administration
Salary: $47306-$61495
Industry: Healthcare / Nursing
Location: Lexington, Kentucky
Posted on: 10/31/2025