What is the Medical Support Assistant (Advanced) role at Veterans Health Administration like?

I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Medical Support Assistant (Advanced) position at Department of Veterans Affairs.

Ms.Smith

What’s the job title and where is it located?

Ms.Smith

The job title is Medical Support Assistant (Advanced), and it’s located in Greenfield, Massachusetts.

Dr.Job

What’s the salary range for this position?

Ms.Smith

The salary for this position ranges from $52,794 to $68,700.

Dr.Job

What are the typical work hours for this role?

Ms.Smith

Most shifts are during the day, but some could be in the evenings, nights, or even on weekends and holidays, depending on patient needs.

Dr.Job

What are the basic qualifications needed for this job?

Ms.Smith

You’ll need either one year above high school, six months of relevant experience, or a combination of both education and experience. Plus, you should be proficient in spoken and written English.

Dr.Job

What happens if someone doesn’t meet all the basic requirements?

Ms.Smith

If someone doesn’t meet all the basic requirements but qualified for the position when they were appointed, they can still be reassigned, promoted, or changed to a lower grade within the occupation.

Dr.Job

Thank you, Dr. Job. I will review the details.

Ms.Smith

Job & Company Information

Job Title: Medical Support Assistant (Advanced)
Agency: Veterans Health Administration
Salary: $52794-$68700
Industry: Healthcare / Nursing
Location: Greenfield, Massachusetts
Posted on: 10/20/2025