What’s Veterans Health Administration like in terms of their business, the role, and the work culture?

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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Medical Support Assistant (Advanced) position at Veterans Health Administration.
Ms.Smith
Ms.Smith
What’s the job title and where is it located?
Ms.Smith
Ms.Smith
The job title is Medical Support Assistant (Advanced) and it’s located in Hyannis, Massachusetts.
Dr.Job
Dr.Job
What’s the salary range for this position?
Ms.Smith
Ms.Smith
The salary for this position ranges from $52,848 to $68,700.
Dr.Job
Dr.Job
What are the typical work hours for this role?
Ms.Smith
Ms.Smith
Most shifts are during the day, but there could be some evening, night, and weekend/holiday shifts depending on patient needs.
Dr.Job
Dr.Job
What are the basic requirements for this job?
Ms.Smith
Ms.Smith
To qualify, you need to be a U.S. citizen or have a combination of education and experience, like one year above high school or six months of relevant work experience. You also need to be proficient in spoken and written English.
Dr.Job
Dr.Job
What happens if someone doesn’t meet all the basic requirements?
Ms.Smith
Ms.Smith
If someone doesn’t meet all the basic requirements but was qualified when they were hired, they can still be reassigned or promoted within the occupation.
Dr.Job
Dr.Job
Thank you, Dr. Job. I will review the details.
Ms.Smith
Ms.Smith

Company Information

Company: Veterans Health Administration
Industry: Healthcare / Nursing
Location: Hyannis, Massachusetts
Source: USAJOBS (14-10-2025)

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