What’s Veterans Health Administration like in terms of their business, the role, and the work culture?

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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Medical Support Assistant (Advanced) position at Veterans Health Administration.
Ms.Smith
Ms.Smith
What’s the job title and where is it located?
Ms.Smith
Ms.Smith
The job title is Medical Support Assistant (Advanced), and it’s located in Augusta, Maine.
Dr.Job
Dr.Job
What’s the salary range for this position?
Ms.Smith
Ms.Smith
The salary for this position ranges from $52,752 to $77,032.
Dr.Job
Dr.Job
What are the typical shift hours for this role?
Ms.Smith
Ms.Smith
Most shifts are during the day, but some might be in the evenings, at night, or on weekends and holidays, depending on patient needs.
Dr.Job
Dr.Job
What are the basic qualifications needed for this job?
Ms.Smith
Ms.Smith
To qualify, you need to be a U.S. citizen or meet specific criteria if you’re a non-citizen. You also need either one year above high school, six months of relevant experience, or a combination of both. Plus, you must be proficient in spoken and written English.
Dr.Job
Dr.Job
What happens if someone doesn’t meet all the basic requirements?
Ms.Smith
Ms.Smith
If someone doesn’t meet all the basic requirements but was qualified when they were hired, they can still be reassigned, promoted, or moved to a lower grade within the occupation.
Dr.Job
Dr.Job
Thank you, Dr. Job. I will review the details.
Ms.Smith
Ms.Smith

Company Information

Company: Veterans Health Administration
Industry: Healthcare / Nursing
Location: Augusta, Maine
Source: USAJOBS (17-11-2025)

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