worxform.us@gmail.com
I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Customer Service Analyst position at Department of State – Agency Wide.
What’s the job title and where is it located?
The job title is Customer Service Analyst, and it’s located in Minneapolis, Minnesota.
What’s the salary range for this position?
The salary for this position ranges from $97,582 to $150,852.
What are the main responsibilities of the Customer Service Analyst?
The Customer Service Analyst serves as a Customer Service Manager, planning and implementing a comprehensive customer service program for the agency and working with other regional managers to develop customer service programs.
What qualifications do applicants need to meet?
Applicants need to meet all the required qualifications by the closing date of the announcement, including time-in-grade and specialized experience requirements.
What kind of specialized experience is required for this position?
Applicants need one year of specialized experience equivalent to the GS-11 level, which includes public outreach, drafting correspondence, and explaining U.S. citizenship laws and passport procedures. For the GS-12 level, they also need experience in organizing and managing a team to achieve goals.
Thank you, Dr. Job. I will review the details.
Company Information
Company: Department of State – Agency Wide
Industry: Administrative / Office
Location: Minneapolis, Minnesota
Source: USAJOBS (30-01-2026)