What’s Veterans Health Administration like in terms of their business, the role, and the work culture?

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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Lead Medical Support Assistant position at Veterans Health Administration.
Ms.Smith
Ms.Smith
What’s the job title and where is it located?
Ms.Smith
Ms.Smith
The job title is Lead Medical Support Assistant, and it’s located in San Diego, California.
Dr.Job
Dr.Job
What’s the salary range for this position?
Ms.Smith
Ms.Smith
The salary for this role ranges from $62,504 to $81,260.
Dr.Job
Dr.Job
What does the schedule look like for this job?
Ms.Smith
Ms.Smith
The schedule varies, but generally, it’s from 7:00 AM to 3:30 PM, Monday through Friday, with rotating weekends and holidays.
Dr.Job
Dr.Job
What are the main responsibilities of the Lead Medical Support Assistant?
Ms.Smith
Ms.Smith
They’re responsible for monitoring and coordinating the daily activities of the Medical Support Assistants in both inpatient wards and outpatient areas, ensuring coverage and workload balance, as well as managing clinic operations and quality reviews.
Dr.Job
Dr.Job
What qualifications do you need for this position?
Ms.Smith
Ms.Smith
You’ll need six months of experience in clerical, office, customer service, or administrative work, or one year of education beyond high school. There’s also a combination of experience and education that can qualify you. Plus, current VHA employees might qualify under the Grandfathering Provision if they meet certain criteria.
Dr.Job
Dr.Job
Thank you, Dr. Job. I will review the details.
Ms.Smith
Ms.Smith

Company Information

Company: Veterans Health Administration
Industry: Healthcare / Nursing
Location: San Diego, California
Source: USAJOBS (27-01-2026)

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