Encompass Health Rehabilitation Hospital of Nittany Valley Physical Therapist Assistant: Job Overview, Location, and Employment Details
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What’s Veterans Health Administration like in terms of their business, the role, and the work culture?
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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Medical Support Assistant (Call Center) position at Veterans Health Administration.
What’s the job title and where is it located?
The job title is Medical Support Assistant (Call Center) and it’s located in Hines, Illinois.
What’s the salary range for this position?
The salary for this position ranges from $45,538 to $59,200.
What kind of support does this position provide?
This position provides Call Center support services to Veterans living in the Primary Service Area of the Edward Hines, Jr. VA Hospital.
What are the basic qualifications needed for this job?
To qualify, you need to be a U.S. citizen, be proficient in spoken and written English, and have either six months of relevant experience or one year of education beyond high school, or a combination of both.
What additional requirements are there for the GS-5 grade?
For the GS-5 grade, you need one year of specialized experience equivalent to GS-4 or four years of education above high school, plus you must demonstrate specific knowledge, skills, and abilities related to the position.
Thank you, Dr. Job. I will review the details.
Company Information
Company: Veterans Health Administration
Industry: Healthcare / Nursing
Location: Hines, Illinois
Source: USAJOBS (31-01-2026)
