AtWork Customer Service and Sale Support: Job Overview, Location, and Employment Details

The job title for this position is Customer Service and Sales Support. This role involves providing support to the sales team while ensuring excellent service to customers.

This position is located in Carrollton, Texas. Carrollton is a city that offers a range of amenities and services for both residents and businesses.

This position is offered as a full-time employment opportunity. Full-time roles typically come with a standard work schedule and may include additional benefits.

The primary responsibilities of this role include partnering with sales representatives to provide account support and updates. Additionally, the individual will manage customer accounts, pricing, and monitor margins, as well as process and track online orders, returns, and samples.

The position requires at least 2 years of customer service or sales support experience. Strong multitasking, organizational, and problem-solving skills are essential, along with excellent verbal and written communication abilities.

Proficiency in Microsoft Office is necessary for this job, specifically in Excel, Word, and Outlook. These tools are commonly used for managing data, communication, and documentation.

This position offers competitive pay along with career growth opportunities. Additionally, employees can expect to work in a supportive team environment, which can enhance job satisfaction and professional development.

The role emphasizes delivering exceptional customer service at every interaction. This means that the individual will be expected to assist customers effectively and ensure their needs are met.

Additional tasks include troubleshooting transactions and online ordering issues, maintaining online accounts and rebate contracts, and providing accurate product information. The role also involves assisting with research and training related to products.