AtWork Customer Service and Sale Support: Job Overview, Location, and Employment Details

The job title for this position is Customer Service and Sales Support. This role is focused on providing support to the sales team while ensuring excellent service to customers.

This position is located in Carrollton, Texas. Carrollton is a city that offers a variety of amenities and services, making it a convenient place to work.

This role is offered as a full-time employment opportunity. Full-time positions typically come with a range of benefits and a commitment to a standard work schedule.

The main responsibilities of this position include partnering with sales representatives to provide account support and updates. Additionally, the role involves managing customer accounts, pricing, processing online orders, and troubleshooting any issues that arise during transactions.

The position requires at least 2 years of customer service or sales support experience. This experience is essential for effectively managing customer interactions and supporting the sales team.

Necessary skills for this position include strong multitasking, organizational, and problem-solving abilities. Additionally, excellent verbal and written communication skills are crucial for interacting with customers and team members.

Candidates are expected to have proficiency in MS Office, specifically in Excel, Word, and Outlook. These tools are commonly used for managing data, creating documents, and facilitating communication.

The position offers competitive pay along with career growth opportunities. Additionally, employees can expect to work in a supportive team environment, which can enhance job satisfaction and professional development.

This role contributes to customer service by delivering exceptional service at every interaction. The responsibilities include providing accurate product information and assisting with research and training, which are vital for ensuring customer satisfaction.