Avisbudget Customer Service Representative – PT – Part-time: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Representative, specifically for part-time employment. This role is focused on providing assistance to customers in various aspects of the rental and return processes.

This position is located in Albany, New York. It involves working outdoors in airport lots to assist customers.

The salary for this role is $18.00 per hour. Additionally, there is a monthly commission opportunity that may enhance overall earnings.

The primary responsibilities of this job include assisting customers during the rental or return process. This may involve checking cars, entering information using a handheld device, processing rentals for loyalty customers, and providing excellent customer service at exit gates.

Employees in this position receive several benefits, including a bi-weekly hourly wage, paid time off, and medical and dental insurance. Other perks include a flexible spending account for transportation expenses, retirement benefits such as a 401k, and employee discounts on car rentals and purchases.

To qualify for this position, candidates must possess a valid driver’s license and have basic computer skills, such as typing and data entry. Effective verbal communication skills and a willingness to work outdoors are also essential.

Candidates can expect a dynamic work environment that involves both outdoor and customer-facing activities. The role requires flexibility to work various shifts and entails moving throughout the rental lot and interacting with customers directly.

While prior experience is not strictly required, having six months of retail customer service experience in a fast-paced environment is considered a bonus. This experience can help candidates better handle the demands of the role.

The employment type for this position is part-time. This means that employees will work fewer hours compared to full-time positions, allowing for flexibility in scheduling.