CleanTech Environmental Customer Service Reps/Admin Assistant: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Representative and Administrative Assistant. This dual role involves providing customer service support while also handling various administrative tasks.

This position is located in Houston, Texas. Being situated in Houston allows the company to serve its customer base effectively within the region.

This position is offered as a full-time employment opportunity. Full-time roles typically involve a commitment to a standard workweek, which may include various shifts.

The main responsibilities of this role include managing claims deductions and providing administrative support. Additionally, the position requires maintaining communication flow and serving as a liaison for the Sales Team.

Strong skills in Microsoft Office Suite are required for this position, which includes proficiency in spreadsheets, word processing, and presentation development. These skills are essential for performing administrative tasks effectively.

The customer service aspect of the job entails responding to customer inquiries in a call center environment. This includes gathering information, researching and resolving inquiries, and logging customer calls.

This position contributes to customer satisfaction by communicating appropriate options for resolution in a timely manner. Additionally, it involves informing customers about available services and assessing their needs to ensure they receive the best support.

Additional duties may include preparing standard reports to track workload, response time, and quality of input. The role may also involve providing functional guidance and training to lower-level staff.

CleanTech Environmental has been providing professional environmental services in California for over 15 years. The company positions itself as a one-stop shop for all hazardous waste and parts washer service needs, emphasizing the importance of customer service in building trusting relationships.