Concentrix Customer Service / Sales Rep (Tax Coordinator) – On-Site: Job Overview, Location, and Employment Details

The job title for this position is Customer Service / Sales Representative, specifically functioning as a Tax Coordinator. This role involves engaging with customers and providing sales guidance in a supportive team environment.

This position is located in Rochester, Michigan. It is an on-site role, meaning that employees will be required to work at the company’s physical location.

The employment type for this role is full-time. This indicates that the position requires a commitment to a standard full-time work schedule.

The main responsibilities of the Customer Service / Sales Representative include connecting with customers through inbound and outbound calls as well as online channels. Additionally, the role requires delivering exceptional service, addressing routine inquiries, and providing expert sales guidance related to client products and services.

The position seeks individuals with proven sales experience, which is essential for engaging effectively with customers. The company encourages applications from military veterans, highlighting their commitment to inclusivity.

This position is a short-term assignment that lasts until April 16, 2026. This timeframe indicates that the role may be temporary and subject to renewal or extension based on business needs.

Concentrix promotes a people-first, inclusive culture that emphasizes a genuine sense of belonging among its employees. The company has received multiple awards for its workplace environment, including recognition for best company culture and career growth opportunities.

Concentrix provides comprehensive training, technology, and ongoing support to help employees succeed in their roles. This commitment to employee development is designed to foster both career growth and personal development.

The team at Concentrix is described as organically diverse, comprising individuals from over 70 countries. This diversity is seen as a strength, as all team members contribute to each other’s success and well-being, working together to enhance customer experiences.