Concentrix Customer Service / Sales Rep (Tax Coordinator) – On-Site: Job Overview, Location, and Employment Details

The job title for this position is Customer Service / Sales Representative, specifically functioning as a Tax Coordinator. This role involves engaging with customers and driving sales while providing exceptional service.

This position is located in Rochester, Michigan. It is an on-site role, meaning that employees will work directly at the company’s physical location.

This role is offered as a full-time employment opportunity. It is a short-term assignment that is expected to last until April 16, 2026.

The main responsibilities of the Customer Service / Sales Rep include connecting with customers through inbound and outbound calls as well as online channels. This role is also responsible for delivering exceptional sales guidance and customer service support by addressing routine inquiries and routing expert consultations related to client products and services.

The position requires individuals to have proven sales experience. The company is seeking enthusiastic candidates who are capable of engaging with customers effectively.

Concentrix promotes a people-first, inclusive culture that fosters a genuine sense of belonging among its employees. The company has received numerous awards for its workplace environment, including recognition as one of the ‘World’s Best Workplaces’ and ‘Best Company Culture.’

This position offers significant opportunities for career growth and personal development. Employees will receive training, technology, and ongoing support to help them succeed in their roles.

Yes, the company encourages military veterans to apply for this position. This reflects Concentrix’s commitment to diversity and inclusion within its workforce.

The new hire will join an organically diverse team consisting of members from over 70 countries. This team environment emphasizes collaboration and support among all members to achieve success.