Crane Company Customer Service Admin II/III: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Administrator II/III. This role is part of Crane Aerospace & Electronics, which specializes in supplying critical systems and components to the aerospace and defense markets.

This position is located in Burbank, California. Burbank is known for its great community atmosphere, schools, weather, and entertainment options.

This role offers full-time employment. As a full-time position, it typically involves a standard work schedule with the expectation of commitment to the company.

The primary responsibilities of the Customer Service Administrator include supporting sales success through various administrative activities for assigned customers. This role involves consulting with business managers, Customer Account Managers, and Regional Sales Managers, as well as managing communication between the company, its customers, and regulatory agencies.

The Customer Service Administrator performs tasks such as acting as a customer liaison regarding quotes, purchases, order status, and warranty returns. Additionally, this position is responsible for data entry and maintaining files related to customer interactions.

Essential functions of this position include reviewing and negotiating customer purchase orders to ensure compliance with Crane policies. The role also requires partnering with various internal departments that significantly affect business operations.

Crane Aerospace & Electronics plays a crucial role in the aerospace and defense markets by supplying critical systems and components. Their products are utilized in demanding environments, such as aircraft engines, landing gear, and medical implants, contributing to the safety of passengers and military personnel.

The company culture at Crane Aerospace & Electronics emphasizes engineering excellence and collaboration. Employees can expect to work in a supportive environment that values communication and teamwork across diverse internal departments.