Dave & Busters Winners Circle – Customer Service: Job Overview, Location, and Employment Details

The job title for this position is Winner’s Circle – Customer Service at Dave & Buster’s. This role is focused on providing excellent customer service in a guest-facing environment.

This position is located in Houston, Texas. It is part of the entertainment venue operated by Dave & Buster’s.

The salary for this position is $12 per hour. This pay rate is applicable for part-time employment.

The key responsibilities include greeting guests with a positive attitude, assisting with requests, and providing game assistance. Additionally, the role involves managing merchandise sales, conducting inventory reconciliation, and maintaining cleanliness in the Winner’s Circle area.

To qualify for this position, candidates must be at least 16 years of age. They should also possess a friendly demeanor, the ability to work in a noisy environment, and the physical capability to lift up to 30 pounds.

The work environment is fast-paced and can be noisy, with distracting conditions. Employees will be required to stand or walk for the entire shift and perform various physical tasks such as bending, stooping, and cleaning.

The working hours for this position include days, nights, and weekends as required. Flexibility in scheduling is essential to meet the needs of the business.

This role requires maintaining favorable working relationships with other team members. Employees are expected to assist their colleagues as needed to foster a cooperative work climate.

Employees are expected to notify a manager if any guest appears to be unhappy. Prompt reporting of problems or unusual matters of significance is also required to ensure a positive guest experience.