Dollar Tree Customer Service Associate I: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Associate I. This role is focused on providing excellent service to customers and enhancing their shopping experience.

This position is located in Chino Hills, California. It is part of the Dollar Tree team in that area.

This position is offered as part-time employment. This means that the employee will work fewer hours than a full-time employee and may have a flexible schedule.

The primary duties of a Customer Service Associate I include assisting customers with their questions and recommendations. Additionally, the associate will manage sales transactions at the cash register, maintain store cleanliness, and ensure the store is well-stocked.

A high school diploma or equivalent is preferred for this role. Furthermore, previous customer service experience in environments such as retail, hotels, restaurants, grocery stores, or drug stores is highly preferred.

Candidates must be able to lift between 30 and 50 pounds from the floor to above shoulder height. Additionally, the role requires frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Necessary skills for this position include excellent customer service and relationship management skills. Strong organizational, communication, problem-solving, and decision-making skills are also required.

Employees in this role can expect a variety of benefits aimed at supporting their health, wealth, and mental well-being. These benefits include medical, pharmacy, dental, and vision insurance, as well as an Employee Assistance Program and retirement plans.

The company is committed to being an equal opportunity employer. This means they are dedicated to recruiting, hiring, training, and promoting qualified individuals from all backgrounds.