Dollar Tree Customer Service Associate I: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Associate I. This role is focused on providing excellent customer service and ensuring a positive shopping experience for every customer.

This position is located in Wyomissing, Pennsylvania. It is important to note that the job is part-time, which may suit individuals looking for flexible work hours.

The primary responsibilities of a Customer Service Associate I include assisting customers with questions and recommendations. Additionally, the associate will manage sales transactions at the cash register, maintain store cleanliness, and ensure the security of cash and company assets.

A high school diploma or equivalent is preferred for this position. Moreover, previous customer service experience in environments such as retail, hotels, restaurants, grocery stores, or drug stores is highly preferred.

Candidates must be able to lift between 30 and 50 pounds from floor to above shoulder height. Additionally, the role requires frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Essential skills for this role include excellent customer service and relationship management skills. Strong organizational and communication skills, along with problem-solving and decision-making abilities, are also required.

Dollar Tree offers a variety of benefits to support the health, wealth, and mental well-being of its employees. These benefits include medical, pharmacy, dental, and vision insurance, as well as an Employee Assistance Program, retirement plans, and educational assistance.

The work environment for this position emphasizes maintaining a positive, safe, and respectful atmosphere. The Customer Service Associate is expected to engage in professional and friendly interactions with customers, associates, and leaders.