Dollar Tree Customer Service Associate I – Part-time: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Associate I, and it is a part-time role. This position is focused on providing excellent service to customers during their shopping experience.

This position is located in Palatine, Illinois. The location is important as it indicates the specific Dollar Tree store where the Customer Service Associate will work.

The main responsibilities of the Customer Service Associate include assisting customers with their questions and recommendations. Additionally, the associate will manage sales transactions at the cash register, maintain the security of cash, and ensure the store is well-stocked and clean.

Preferred skills and experience for this role include having a high school diploma or equivalent, along with previous customer service experience in environments such as retail, hotels, restaurants, grocery stores, or drug stores. Strong communication, organizational, and problem-solving skills are also highly valued.

This position requires the ability to lift between 30 and 50 pounds from floor to above shoulder height. Additionally, the role involves frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

The Customer Service Associate can expect to work in a positive, safe, and respectful environment. Maintaining professional and friendly interactions with customers, associates, and leaders is a key aspect of the role.

The company offers a variety of perks and benefits to support employees’ health, wealth, and mental well-being. These benefits include medical, pharmacy, dental, and vision insurance, as well as an Employee Assistance Program, retirement plans, and educational assistance.

In addition to the primary responsibilities, the Customer Service Associate may be assigned other duties as needed. This can include tasks that contribute to the overall operation and cleanliness of the store.