Efficient Air Service Customer Service Representative (CSR): Job Overview, Location, and Employment Details

The job title for this position is Customer Service Representative, often abbreviated as CSR. This role is essential for providing support and maintaining communication with clients.

This position is located in Riverdale, New Jersey. Efficient Air Service operates out of this location, serving the local community.

The salary range for this Customer Service Representative position is between $17 and $28 per hour. This competitive wage reflects the company’s commitment to attracting skilled professionals.

This position is offered as full-time employment. This means that the selected candidate will work a standard schedule with the potential for additional hours as needed.

The position includes several benefits, such as health and vision insurance, a 401(k) plan with a company match, and paid time off. Additionally, there are opportunities for advancement within the company.

The company is looking for a candidate with a can-do attitude who is experienced and outgoing in customer service. They also seek someone who is empathetic and capable of multitasking effectively.

Efficient Air Service promotes a family-owned business culture that emphasizes pride in work, honesty, and integrity. The company values teamwork and supports employees in a fast-paced environment, celebrating individual successes and overall achievements.

As a Customer Service Representative, your primary responsibility is to provide superb customer service and help keep the dispatch office running smoothly. This involves interacting with clients through inbound and outbound communications, including phone calls, emails, and texts.

Efficient Air Service was founded in 2005 by Albert M. Balonze, Jr. Since its inception, the company has focused on delivering high-quality service and building a reputation for customer satisfaction.