Express Employment Professionals Customer Service: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Agent. This role is focused on assisting customers with various inquiries and issues.

This position is located in Tyler, Texas. The company is looking for candidates who can work in this specific area.

The employment type offered for this role includes both full-time and contractor positions. This flexibility allows candidates to choose the arrangement that best fits their needs.

The primary responsibilities of the Customer Service Agent include assisting with phone calls and working with clients on shipping and receiving issues. Additionally, the agent will provide customers with information about products and services and assist with administrative duties as needed.

Candidates applying for this position should possess excellent written and oral communication skills. Furthermore, experience in data entry, the ability to work in a team environment, and strong analytical and problem-resolution skills are also preferred.

For this role, candidates should have intermediate-level skills in Microsoft Office applications. Additionally, proficiency in 10-Key entry is also required to effectively perform the job duties.

There is no fee for using the services of Express Employment Professionals. The company cannot guarantee placement, which is why they do not charge candidates for their staffing services.

Candidates can apply for this position by submitting their application or by calling Express Employment Professionals directly at 903-592-9999. This provides an opportunity for candidates to inquire further about the role.