JCPenney Cashier – Market Place Mall: Job Overview, Location, and Employment Details

The job title for this position is Cashier at Market Place Mall. This role is specifically with JCPenney, a well-known retail company.

This position is located in Champaign, Illinois. The job is situated within the Market Place Mall, which is a retail shopping center.

This role is offered as a full-time employment opportunity. This means that the Cashier will be expected to work a standard full-time schedule.

The primary responsibilities of a Cashier include providing excellent customer service and managing the sales experience. This involves maintaining checkout standards, assisting with general operations, and upholding performance standards related to shrink and safety.

The Cashier is responsible for greeting and assisting customers while providing excellent customer service. This includes demonstrating positive behaviors, engaging customers actively, and helping with credit, rewards, and gift card programs.

The Cashier must complete checkout processes, which include handling returns and re-ticketing items. Additionally, they are responsible for maintaining merchandising standards at all checkouts and proactively calling for assistance when needed.

In this position, the Cashier assists with Omnichannel efforts as needed, which may involve managing online orders and in-store pickups. They are also expected to help with recovery, put backs, and maintaining fitting rooms, as well as participating in annual inventory processes.

A Cashier must consistently meet established performance standards related to the company’s shrink and safety initiatives. This includes adhering to the company’s iCAP program, achieving product and service sales goals, and maintaining productivity and attendance.

To succeed as a Cashier at JCPenney, one must be able to solve problems and make decisions that positively impact sales and customer service. Additionally, the ability to work efficiently, inspire strong performance in oneself and others, and provide great customer service is essential.