Lowes Seasonal Retail Sales Associate: Job Overview, Location, and Employment Details

The job title for this position is Seasonal Retail Sales Associate at Lowe’s. This role is focused on providing customer service and assisting customers with their shopping needs.

This position is located in Kentwood, Michigan. It is important to note that the job is based in a retail environment.

This role offers full-time employment. This means that the associate will work a standard number of hours each week, typically around 40 hours.

The key responsibilities include providing SMART customer service, which involves executing Lowe’s customer service policies and assisting customers with their needs. Additionally, the associate will demonstrate products, write contracts for equipment rental, and ensure compliance with safety and cleanliness standards.

The position requires less than one year of experience using a computer, which includes tasks such as inputting, accessing, modifying, or outputting information. This foundational computer skill is essential for managing customer inquiries and store operations.

The associate assists customers by seeking them out to understand their needs and helping them locate, demonstrate, select, carry, and load merchandise. They also respond to customer questions and guide them through projects as necessary.

The associate is expected to maintain a safe and secure work environment by conducting daily safety reviews and noting hazards. They must also adhere to safety requirements relevant to their job duties, such as using safety devices and ensuring aisles are clear.

The associate will receive cross-functional training in other areas of the store to enhance customer service delivery. This training allows them to assist in various departments as needed.

The associate may operate various store equipment depending on their specific role and department. This includes tools such as a Zebra phone, telephone, paging system, and equipment for tool rentals.