Michaels PT Customer Service Team Member – Part-time: Job Overview, Location, and Employment Details

The job title for this position is PT Customer Service Team Member, and it is a part-time role. This position is focused on delivering friendly customer service and assisting customers in finding products in the store.

This position is located in Evergreen Park, Illinois. The specific store is identified as CHI-EVERGREEN PARK, IL.

The primary responsibilities of this role include delivering friendly customer service and ensuring customers have a fast and friendly checkout experience. Additionally, the team member will assist with truck unloading, merchandise duties, and maintaining store recovery standards.

In this role, you will help customers shop and locate products while providing them with solutions. You will also engage customers about the benefits of the Rewards program and Private Label Credit Cards, as well as educate them on the Voice of Customer (VOC) survey.

The physical requirements for this position include the ability to remain standing for long periods of time and to move throughout the store. Additionally, the role requires regular bending, lifting, carrying, and reaching.

Preferred applicants for this position should have retail and/or customer service experience. This background will help in effectively engaging with customers and fulfilling the job’s responsibilities.

Operational duties for this role include participating in truck unloads, stocking, and planogram (POGs) processes. The team member will also be responsible for merchandise recovery and maintenance, ensuring the store is well-merchandised and in stock.

This position contributes to store compliance and safety by adhering to Standard Operating Procedures (SOPs) and company programs. The team member is expected to execute company policies and standards to ensure compliance with applicable laws and requirements.

In this role, you are expected to interact with others in an accepting and respectful manner. It is important to remain positive and respectful, even in difficult situations, and to promote a commitment to the organization’s vision and values.