One Way Safety Customer Service: Job Overview, Location, and Employment Details

The job title for this position is Customer Service & Sales Representative. This role is crucial for managing the sales operations and ensuring customer satisfaction.

This position is located in La Grange Park, Illinois. It is part of a company that serves various industries, including Oil & Gas, Manufacturing, and Construction.

The primary responsibilities include managing order entry, ensuring data integrity, and proactively identifying sales growth opportunities. Additionally, the representative will confirm pricing, manage customer-specific pricing programs, and collaborate with various departments to resolve issues.

The employment type for this position is full-time. This indicates that the role requires a significant commitment of hours each week.

A college degree is preferred for this role, with relevant fields including Business, Marketing, Management, or Technical Information Systems. This educational background is considered beneficial for understanding the complexities of the products and customer needs.

Proficiency in PC-based software and ERP systems is required for this position. The ability to quickly learn new digital tools is also essential to perform effectively in this role.

Prior business experience or customer service experience is preferred for applicants. This experience is important to ensure that the candidate can effectively manage customer interactions and sales operations.

Qualities that are considered nice-to-haves include a proactive mindset and strong organizational skills. Additionally, familiarity with collection processes can be beneficial in managing customer accounts.

The Customer Service & Sales Representative contributes to sales growth by proactively generating sales and promoting company products. They also identify obsolete pricing for review, which can lead to improved pricing strategies and customer satisfaction.