Pilot Flying J Lead Cashier: Job Overview, Location, and Employment Details

The job title for this position is Lead Cashier. This role involves overseeing cashiers and processing various types of transactions, including cash, credit, and debit.

This position is located in Penns Grove, New Jersey, United States. It is part of the Pilot Company, which operates a network of travel centers across North America.

This role is offered as a full-time employment opportunity. This means that the selected candidate will be expected to work a standard full-time schedule.

The essential functions of the Lead Cashier include leading a shift of one to two cashiers to process transactions. Additionally, the Lead Cashier is responsible for completing end-of-shift reports, maintaining a clean work area, and ensuring quality service is delivered to every guest.

The Lead Cashier must follow company and local guidelines concerning the sale of restricted merchandise items, such as alcohol and tobacco. This ensures compliance with legal regulations while processing transactions.

The Lead Cashier is responsible for handling guest complaints and issues by following company processes and guidelines. This includes resolving conflicts among team members and communicating any significant issues to management.

The Lead Cashier determines break schedules for team members and manages their placement during shifts. This aspect of the role is crucial for maintaining an efficient workflow and ensuring that customer service standards are met.

Pilot Company promotes a people-first culture and is committed to giving back to the community. Founded in 1958, the company values its founding principles and emphasizes the importance of serving guests and team members alike.

Pilot Company ensures that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. This commitment reflects the company’s dedication to diversity and inclusion in the workplace.