Shaka Wear Multilingual Customer Service Representative: Job Overview, Location, and Employment Details

The job title for this position is Multilingual Customer Service Representative. This role involves acting as a liaison between the company and its customers, providing essential product and service information.

This position is located in Los Angeles, California. The company, Shaka Wear, is based in South Los Angeles and has been operating since 2004.

The salary for this role is $20 per hour. This compensation reflects the company’s commitment to providing competitive pay for its employees.

The main responsibilities of the Multilingual Customer Service Representative include managing a large volume of incoming calls and identifying customers’ needs to ensure satisfaction. Additionally, the representative will build trust with customers through open communication and provide accurate information using established methods.

The position requires proven customer support experience or experience as a client service representative. Ideal candidates should also possess strong communication skills and the ability to handle customer complaints effectively.

The objectives of the role include exceeding customer expectations during interactions and maintaining records of customer interactions. The representative is also expected to meet sales targets and call handling quotas while providing appropriate solutions to customer complaints.

This position is offered as a full-time employment opportunity. This means that the selected candidate will be expected to work a standard full-time schedule as determined by the company.

The mission of Shaka Wear is to craft authentic streetwear built on respect, loyalty, and trust for the culture. This mission reflects the company’s commitment to quality and authenticity in its products.