TEKsystems Appointment Scheduler: Job Overview, Location, and Employment Details

The job title for this position is Appointment Scheduler. This role is focused on supporting high-volume customer communication by setting qualified appointments.

This position is located in Gilbert, Arizona. It is important to note that the role is based out of this specific location.

The salary for this role is $16.00 per hour. This pay rate applies to the contract position being offered.

The main responsibilities of the Appointment Scheduler include setting qualified appointments, answering inbound calls from prospective customers, and performing timely and accurate data entry. Additionally, the role involves following up with existing leads and making outbound calls as directed.

Several skills are required for this position, including customer support, appointment scheduling, and data entry. Strong communication skills, both verbal and written, are also essential, along with the ability to work independently and follow established procedures.

To qualify for the Appointment Scheduler role, candidates must have call center experience and basic computer proficiency. A high school diploma or GED is also required, along with an excellent attendance record and the ability to communicate effectively with both internal and external customers.

The employment type for this position is Contractor. This indicates that the role is a contract-to-hire position, meaning it may lead to permanent employment based on performance.

Benefits for this role may include medical, dental, and vision coverage, although eligibility requirements apply. It is important to note that benefits may depend on job classification and length of employment, and they are subject to change.

The ideal candidate profile for this position includes having 1 to 2 years of appointment-setting experience. Alternatively, candidates with 1 to 2 years of customer service experience that includes data entry may also be considered.