TruGreen Customer Service Representative: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Representative. This role is essential for providing support to customers and ensuring their needs are met.

This position is located at 15 Delta Drive in Londonderry, New Hampshire. The specific address indicates the physical location where the employee will work.

This position is offered as a full-time employment opportunity. Full-time roles typically involve a commitment to a standard work schedule, which may include benefits and job security.

The primary responsibilities include delivering superior customer support by answering calls and problem-solving for customers. Additionally, the representative will have the opportunity to build sales experience by upselling services to enhance customers’ outdoor living spaces.

The qualifications required for this position include high standards for excellence and integrity, as well as excellent customer service skills. Candidates should also possess foundational sales skills, conflict resolution abilities, and strong written and verbal communication skills.

Proficiency in computer skills is necessary for this role, particularly with Microsoft Office applications such as Word, Excel, Outlook, and PowerPoint. Familiarity with social media applications like Facebook, Instagram, and LinkedIn is also beneficial.

Employees in this position can expect several benefits, including competitive wages and opportunities for career growth. Additional benefits include affordable medical and prescription drug plans, financial health resources such as a 401k, training and development opportunities, and paid time off or sick leave.

The company culture at TruGreen emphasizes commitment to quality and teamwork. Employees are encouraged to take pride in their work and contribute to a high-performing team that values customers and the science of lawn care.