Ambassadors Clubhouse Food Runner / Server Assistant: Job Overview, Location, and Employment Details

The job title is Food Runner / Server Assistant, which indicates a role that supports both food delivery and service team assistance. This position involves tasks related to ensuring smooth restaurant operations and guest satisfaction.

This position is located at Ambassadors Clubhouse in New York, New York, specifically at 1245 Broadway. The location is conveniently near all train lines at Penn Station and Herald Square, making it accessible for commuters.

The main responsibilities include assisting with opening and closing procedures, delivering plated food and necessary items from the kitchen to guests, and confirming that each dish meets plating standards before leaving the kitchen. The role also involves announcing dishes to guests, observing correct seat numbers, and returning dirty dishes efficiently.

Supporting the service team involves providing detailed and anticipatory assistance, managing table turns by clearing and resetting tables promptly, and ensuring all mise en place items are stocked and ready for service. The role also requires coordination with culinary staff to ensure dishes are garnished and meet standards.

It is important for the candidate to have knowledge of the menu, table mapping, and proper coordination with both culinary and service teams. Clear communication and attention to detail are essential to ensure seamless service and guest satisfaction.

Preparing the restaurant involves assisting with opening procedures, setting up mise en place, and ensuring all necessary items are stocked in stations. It also includes maintaining cleanliness and organization throughout the shift to facilitate efficient service.

This role contributes to guest experience by delivering food accurately and promptly, announcing dishes professionally with proper menu terminology, and ensuring dietary accommodations are observed. These actions help create a high standard of hospitality and guest satisfaction.

Managing table turns involves clearing and resetting tables quickly to maximize seating capacity while maintaining a high level of cleanliness and guest comfort. This process helps ensure efficient flow of guests and smooth restaurant operations.

Key qualities include attentiveness, efficiency, good communication skills, and the ability to work well with both culinary and service teams. Being detail-oriented and maintaining a professional demeanor are also important for providing excellent support.