Compass Group Fiserv Forum – Catering Bartender: Job Overview, Location, and Employment Details

The job title is Fiserv Forum – Catering Bartender, which indicates a role focused on providing beverage service at the Fiserv Forum in Milwaukee, Wisconsin. This position involves working at events and serving guests in a catering setting.

This position is located at the Fiserv Forum in Milwaukee, Wisconsin, which is a venue that hosts sports events, concerts, and other entertainment activities.

The main responsibilities include completing steps of service to ensure guest satisfaction, understanding and describing menu offerings, establishing rapport with guests, and effectively using suggestive and upselling techniques. The role also involves delivering beverages promptly, responding to guest requests, and maintaining a friendly and efficient service environment.

The catering bartender must adhere to location appearance guidelines, follow cash handling and tip reporting procedures, and accurately use the POS system. They are also expected to practice good safety and sanitation practices and follow responsible alcohol service policies.

Employees in this position are offered competitive wages, with a pay rate of $23.00 per hour, and the position is unionized. Additionally, there are perks such as Instapay, which allows early access to wages, and high-interest savings options through the EVEN app.

This is a part-time, event-based position that is scheduled in partnership with Fiserv Forum, Milwaukee Bucks, and Marquette Eagles. The work involves serving at various events, which may vary in schedule and duration.

A catering bartender should use suggestive and upselling techniques to enhance the guest experience and increase sales. They should also act with a sense of urgency, provide friendly service, and respond promptly to guest needs and requests.

The catering bartender is expected to follow good safety and sanitation practices to ensure a clean and safe environment. They must also follow responsible alcohol service policies to promote safe consumption and prevent over-serving.

The company emphasizes diversity of thought and inclusion for all, which they believe drives their success. They encourage team members to start their journey with them and value a diverse and inclusive work environment.