Cooper’s Hawk Winery & Restaurants Busser/Food Runner: Job Overview, Location, and Employment Details

The job title is Busser/Food Runner, which indicates that the role involves assisting with table service and running food and beverages. This position is part of the front of house team at Cooper’s Hawk Winery & Restaurants.

This position is located in Columbus, Ohio, at Cooper’s Hawk Winery & Restaurants.

The main responsibilities include maintaining the cleanliness and organization of the dining room, bar, and both interior and exterior areas of the restaurant. The role also involves assisting in running food and beverages to guests, refilling drinks, and helping other front of house team members with guest needs.

Employees at Cooper’s Hawk Winery & Restaurants receive various benefits such as discounts on dining, retail wine, and private events, as well as monthly wine tastings for two. They also have access to medical, dental, vision insurance, and a telemedicine and wellness program.

Yes, the company offers a company matching 401(k) retirement savings plan, along with flexible savings accounts for health and dependent care expenses, which help employees manage their finances and save for the future.

Running food involves delivering food and beverages efficiently and safely to guest tables, ensuring that the guests receive their orders promptly and in good condition. The role also includes preparing carryout bags and delivering carryout orders to the Tasting Room.

Preparing the dining area involves cleaning and resetting tables and bar tops after guests leave, ensuring the appearance of tables and stations is proper, and stocking necessary items. It also includes following departmental checklists and standard operating procedures for opening, mid-shift, or closing tasks.

The role supports guest experience by assisting team members in creating personalized experiences for each guest, helping with table cleanliness, and communicating with hosts about open or soon-to-turnover tables. These actions help ensure a smooth and welcoming environment.

Additional duties include ensuring floors and chairs around tables and the bar are clean and free of debris, pre-bussing tables as needed, and following safety and cleanliness standards throughout the shift to maintain a pleasant dining environment.

Employees have access to wine and culinary education programs, a career growth flight plan, and recognition programs such as milestones recognition, which can support their professional development within the company.