Denny’s Host / Hostess: Job Overview, Location, and Employment Details

The job title is Host or Hostess at Denny’s, which involves welcoming and assisting guests in the restaurant. This role is focused on creating a positive first and last impression for customers.

This position is located in San Diego, California, at a Denny’s restaurant.

A Host or Hostess greets guests warmly upon arrival, verifies the number in their party, and determines any special needs such as high chairs or special menus. They also suggest menu items, handle payments, assist with beverages, and help with cleaning and organizing supplies.

A Host or Hostess contributes to the guest experience by providing a friendly, welcoming attitude and engaging in friendly conversation. They also ensure guests are seated appropriately and handle complaints or concerns to maintain total guest satisfaction.

The Host or Hostess receives payments from customers immediately, makes correct change according to established cash handling procedures, and inquires about food and service satisfaction while handling customer complaints or suggestions appropriately.

The Host or Hostess is responsible for keeping the hostess area stocked and clean, which includes maintaining to-go items and bakery products, as well as ensuring that menus are clean and available for guests.

The Host or Hostess willingly assists other team members without being asked, such as helping with clearing and setting tables or handling incoming telephone calls and to-go orders.

The typical pay range for a Host or Hostess at Denny’s is between $17.75 and $19.53 per hour, depending on experience and other factors.

During their shift, a Host or Hostess might suggest new menu items, provide beverage suggestions and refills, and assist in resolving customer complaints by notifying the manager if necessary.