FISH CITY GRILL Bartender- South Rim: Job Overview, Location, and Employment Details

The job title is Bartender at South Rim, which is part of the FISH CITY GRILL in San Antonio, Texas. This role involves providing beverage service and hospitality to customers in a restaurant setting.

This position is located at the FISH CITY GRILL South Rim in San Antonio, Texas, which is the specified restaurant location for this role.

The main responsibilities include providing excellent hospitality, serving food and beverages, and ensuring a fun and clean atmosphere for customers. The role also involves understanding and complying with company policies and laws, maintaining enthusiasm, and delivering great customer experiences.

The bartender is expected to live by a servant leadership philosophy, always serve others first, and maintain energy, enthusiasm, and pride throughout their shift. They should also have a ‘do whatever it takes’ personality and greet customers with a smile.

The bartender should involve customers in conversations throughout their entire experience, address them by name, and accommodate their special needs such as large parties or business meetings. They should also use genuine salesmanship techniques during interactions.

The bartender should have extensive knowledge of all food items, including serious seafood and chalkboard specials, as well as beverage selections. They should understand the appropriate questions to ask when a customer orders specific food or drinks.

The bartender is responsible for placing accurate orders using the POS system and delivering food and beverages to customers with a sense of urgency. They should ensure that hot food remains hot and cold food remains cold, and they should pre-bus tables as needed.

The bartender must maintain a clean and organized bar top, storage areas, and service station. They are also responsible for adhering to responsible beverage service requirements and verifying that all customers purchasing alcohol are at least 21 years old.

The bartender should answer the telephone in a friendly and upbeat manner, always with a smile, and take all To Go orders accurately. They must also adhere to cash handling policies to ensure proper transactions.