Hammer & Nails Assistant Manager/Bartender: Job Overview, Location, and Employment Details

The job title is Assistant Manager/Bartender at Hammer & Nails, which indicates a dual role involving management support and bartending responsibilities. This position is designed for someone who can lead a team while also serving beverages to guests.

This position is located in Omaha, Nebraska, at the Hammer & Nails grooming lounge. The location is specified as part of the job posting to inform applicants where they will be working.

The role requires hospitality and bartending experience, which means candidates should have a background in customer service in a bar or lounge setting. Additionally, experience in team leadership or operations management is important for supporting daily functions.

The Assistant Manager is responsible for supporting daily operations and ensuring an outstanding guest experience from the moment clients arrive. This includes greeting guests warmly, supporting the team, overseeing front-of-house functions, and maintaining cleanliness and inventory.

The role involves greeting and engaging clients with warmth and professionalism to make them feel like VIPs. The Assistant Manager also leverages bartending skills to serve curated beverages responsibly and create a welcoming atmosphere.

The Assistant Manager supports the General Manager by leading the team with positivity and accountability. They assist with training, scheduling, and mentoring staff to foster a collaborative and motivated work environment.

The Assistant Manager oversees daily operations such as check-in and check-out processes, maintaining cleanliness, managing inventory, and ensuring the service flow runs smoothly. These tasks are essential to delivering a seamless guest experience.

The Assistant Manager educates guests about the services, memberships, and retail products offered by the lounge. They approach this with a consultative, guest-first attitude to promote offerings effectively.

The role requires resolving client concerns calmly and professionally, which helps maintain the integrity of the brand. The Assistant Manager must handle issues gracefully to ensure guest satisfaction and uphold the lounge’s standards.