Legacy Restaurant Group Assistant General Manager: Job Overview, Location, and Employment Details

The main responsibility of the Assistant General Manager is to oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff. This role aims to achieve objectives related to sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. The Assistant General Manager reports directly to the General Manager.

The Assistant General Manager is expected to promote and act in accordance with the company’s mission, ensure all policies and procedures are followed, and make sure guests receive friendly and courteous service. They also need to ensure food and products are prepared according to standards, control cash and receipts, and achieve company goals in sales and service quality.

The Assistant General Manager ensures that all food and products are consistently prepared and served according to the restaurant’s recipes and standards. They also supervise and participate in cleaning activities in the kitchen and dining areas to maintain sanitation and cleanliness.

The Assistant General Manager handles various financial activities such as cash handling, deposit preparation, and payroll. They also compile and balance cash receipts at the end of each shift or day to ensure accuracy.

The Assistant General Manager investigates and resolves complaints related to food quality, service, or accommodations. They aim to address issues promptly to maintain guest satisfaction.

The Assistant General Manager is responsible for preparing all required paperwork, including reports and schedules, in an organized and timely manner. This helps ensure smooth restaurant operations and proper documentation.

The Assistant General Manager must fully understand and comply with all federal, state, county, and municipal regulations related to health, safety, and labor requirements. This compliance is essential to ensure the restaurant operates within legal standards.

The Assistant General Manager observes and evaluates workers and work procedures to ensure quality standards and service are maintained. They also complete disciplinary write-ups when necessary to address performance issues.

The Assistant General Manager is responsible for scheduling labor as required by anticipated business needs. Proper scheduling helps ensure the restaurant is adequately staffed at all times.