Renaissance Austin Downtown Restaurant Server: Job Overview, Location, and Employment Details

The job title for this position is Restaurant Server, which involves providing food and beverage service to guests at the Renaissance Austin Downtown hotel.

This position is located in Austin, Texas, at the Renaissance Austin Downtown hotel.

Candidates should have a passion for serving others, a friendly smile, and a cheerful customer service attitude. It is also important to be proactive, responsive, caring, and have a high sense of responsibility.

The responsibilities include maintaining a calm demeanor during busy times, making decisions to ensure guest satisfaction, monitoring the operation of the food and beverage outlet, assisting the manager with guest issues, keeping the workspace clean and organized, and engaging with guests to understand and respond to their needs.

The company values associates who are friendly, proactive, responsible, and able to engage positively with guests. They also value punctuality, teamwork, and a respectful attitude.

Full-time associates are eligible for a comprehensive benefits package that includes medical, dental, and vision plans, life insurance, short-term and long-term disability options, 401K retirement plans, tuition assistance, and discounted hotel room rates at Concord managed hotels.

Concord Hospitality invests in its associates by providing training and development programs at all levels, from interns to executive leaders, to support career growth and skill enhancement.

The company promotes a culture where everyone is valued and treated with respect, and they emphasize an ‘Associate First’ approach that prioritizes employee well-being and development.

The server is expected to maintain regular and punctual attendance, demonstrating reliability and commitment to their scheduled shifts, with or without reasonable accommodations.