Sonic Drive-In Assistant Manager – Full-time / Part-time: Job Overview, Location, and Employment Details

The job title is Assistant Manager at a Sonic Drive-In restaurant, which involves supporting the general manager in daily operations. This role is available on both a full-time and part-time basis.

This position is located in Franklin, Tennessee, at a Sonic Drive-In restaurant.

The Assistant Manager is responsible for managing, training, monitoring, and coaching team members, including crew members, carhops, and skating carhops. They also direct staff to ensure food service meets operational standards and perform opening and closing duties for the restaurant.

Additional duties include monitoring staffing levels, inventory, and food costs, completing weekly inventory, and assisting with administrative tasks such as maintaining files and records. They also reinforce customer service and respond to guest requests and complaints.

Applicants need to have the ability to work irregular hours, including nights, weekends, and holidays. They should also have a general understanding of the restaurant or retail industry and at least six months of restaurant management experience or one year of entry-level retail management experience.

Candidates must have at least six months of restaurant management experience in a quick-service restaurant or one year of retail management experience. Experience running shifts is also necessary.

It is important for candidates to have a general knowledge and understanding of the restaurant industry or retail operations, which helps in managing staff and ensuring quality service.

The Assistant Manager supports customer satisfaction by reinforcing a customer service mentality among employees and ensuring all staff focus on serving guests effectively. They also respond promptly and respectfully to guest requests and assist in resolving complaints.

The Assistant Manager may be responsible for maintaining files, records, and all required documentation related to restaurant operations, which helps ensure smooth administrative functioning.