Sonic Drive-In Assistant Manager – Now Hiring: Job Overview, Location, and Employment Details

The job title for this position is Assistant Manager at a SONIC Drive-In restaurant. This role involves assisting the General Manager in overseeing the daily operations of the drive-in.

This position is located in Oklahoma City, Oklahoma. It is specifically for a SONIC Drive-In restaurant in that area.

The primary responsibilities of the Assistant Manager include managing, training, monitoring, and coaching Team Members, Carhops, and Skating Carhops. Additionally, the Assistant Manager directs and assigns employees to ensure that food service meets operational standards.

Some specific tasks the Assistant Manager will perform include monitoring employee compliance with the restaurant’s handbook and policies, performing opening and closing duties, and adjusting staffing and inventory levels as needed. The Assistant Manager also completes weekly inventory and assists with administrative duties such as maintaining files and records.

In this role, the Assistant Manager is expected to reinforce a customer service mentality among all employees. This includes ensuring that employees are focused on serving customers at all times and responding promptly and respectfully to guest requests.

The Assistant Manager must be able to work irregular hours, including nights, weekends, and holidays. This flexibility is essential to meet the demands of the restaurant’s operations.

The qualifications required for the Assistant Manager position include a general knowledge of the restaurant industry or retail operations. Additionally, candidates must have a minimum of six months of restaurant management experience in a quick-service restaurant or one year of entry-level retail management experience.

The Assistant Manager plays a crucial role in guest relations by immediately and respectfully responding to guest requests and complaints. They are responsible for reporting complaints to the immediate supervisor and assisting in resolving these issues to ensure a positive dining experience.