Study Hotels Restaurant Support: Job Overview, Location, and Employment Details

The job title is Restaurant Support, which involves assisting in the front-of-house operations at a British Gastropub located inside The Study at the University of Chicago. This role focuses on providing hospitality and supporting restaurant staff to ensure a positive guest experience.

This position is located in Chicago, Illinois, specifically inside The Study at the University of Chicago in the Hyde Park neighborhood.

The working hours for this role are from 7 AM to 10 PM, seven days a week, and the candidate must have weekend availability to fulfill the schedule requirements.

As a Food Runner, the responsibilities include helping prepare room service trays with condiments, candles, napkins, service plates, and utensils. They also support restaurant servers by running food from the kitchen to the tables and ensuring all side work, such as polishing silverware and glassware, is completed throughout the shift.

A team member may perform other duties as required and assigned, which might include tasks not explicitly listed but necessary to achieve the restaurant’s service goals.

The ideal candidate enjoys entertaining and meeting new people, has an engaging and vibrant personality, and thrives in a team environment. They should also be energetic and service-oriented to provide efficient service and memorable experiences for guests.

Employees receive a pay rate of $12.70 per hour plus tips, a 50% employee dining discount, paid time off, and nine paid holidays per year if they are full-time. Additionally, they get a complimentary shift meal and access to exclusive discounts through LifeMart.

The role involves providing the highest and most efficient level of hospitality and customer service to guests. It also includes monitoring the dining experience to ensure guests are satisfied with both the food and service, and responding promptly and courteously to any concerns.

The Food Runner is responsible for expediting food to ensure it is up to par and consistent with quality standards. They also support the preparation of room service trays and assist in maintaining the overall presentation and readiness of food items.