Superica (Strawberry Hill) SUPERICA SERVICE ASSISTANT (South Park / Strawberry Hill): Job Overview, Location, and Employment Details

The job title is Superica Service Assistant, which indicates a role focused on supporting the restaurant’s service team. This position is located at the Superica restaurant in the Strawberry Hill neighborhood of Charlotte, North Carolina.

The main responsibility of the Service Assistant is to support the restaurant team by offering guests an expertly served beverage and dining experience. This includes anticipating guests’ needs and supporting the service process to ensure a positive experience.

Applicants should have a friendly and naturally curious personality, which helps in providing excellent guest service. The ability to anticipate guests’ needs and pick up on cues from facial expressions and demeanor is also important for this role.

While one year of relevant restaurant experience and knowledge of basic restaurant service are preferred, they are not required for this position. This suggests that the employer is open to candidates with varying levels of experience.

The pay for this role is $5.15 per hour plus tips, which means the total earnings can vary depending on the tips received from guests.

Employees will receive a supportive culture and ethical work environment, along with performance-based raises and promotions. Additionally, they are entitled to time off on most major holidays, including Thanksgiving, Christmas Eve, and Christmas Day.

Yes, employees receive dining discounts at all Rocket Farm Restaurants, which include locations in Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park.

The company offers Rocket Farm University, which provides specialized leadership classes and personal development opportunities for employees seeking growth within the organization.

Rocket Farm Restaurants promotes a supportive and ethical work environment that values teamwork and respect among staff members. The culture emphasizes serving others with dignity and care, both in the kitchen and in front of guests.