The KC Live! Cocktail – Shark Bar: Job Overview, Location, and Employment Details

The job title is Cocktail at Shark Bar, which is a position focused on serving beverages and providing customer service in a bar setting. This role involves interacting with guests and ensuring they have a positive experience.

This position is located in Kansas City, Missouri, at The KC Live! venue, which is known for its lively entertainment atmosphere.

The responsibilities include greeting guests, taking beverage and food orders promptly and professionally, and serving cocktails and menu items to bar guests. The role also involves up-selling items, maintaining professionalism, and providing outstanding service with a friendly attitude.

Effective communication skills are essential for this role, both verbally with guests and co-workers, as well as using the point of sale system. The candidate must also be energetic, outgoing, and able to maintain a fun yet professional demeanor.

The job requires the staff to consistently check guests’ identification to verify they meet the minimum age for alcohol consumption. Additionally, staff must monitor guests’ behavior and alcohol intake to determine when to stop serving alcohol and notify management of any incidents involving excessive drinking or impaired guests.

The role involves accurately accounting for all sales and payments from guests, ensuring that transactions are processed correctly and efficiently. This helps maintain proper financial records and guest satisfaction.

The staff is expected to promote teamwork and quality service through daily communication and coordination with other departments, such as the kitchen and bartenders. They are also responsible for alerting management about any service or safety issues that arise.

The role includes completing all assigned side work, which may involve cleaning, restocking, or other tasks necessary for smooth operation. The staff must also make appropriate service recovery gestures to ensure total guest satisfaction.

Shark Bar aims to create a lively, retro-themed atmosphere with music, beach-themed drinks, and a fun, energetic environment. The setting encourages guests to unwind, dance, and enjoy a party-like experience.