The Umstead Hotel & Spa Pool Bar Bartender: Job Overview, Location, and Employment Details

The primary responsibility of the pool bar bartender is to ensure guest satisfaction and comfort through food and beverage service. This includes maintaining an impeccable appearance of the pool deck throughout the shift and assisting with setup, breakdown, and maintenance of the area.

The bartender is required to report to work at the scheduled time and be neatly groomed in accordance with the Umstead Grooming Standards. Maintaining a professional and clean appearance is essential for this role.

The bartender must maintain a clean environment that is conducive to preparing alcoholic and non-alcoholic beverages as well as food service. This includes keeping the pool and pool deck free of debris at all times to ensure safety and attractiveness.

The bartender should retain full knowledge of the food and beverage menus offered at the hotel. This knowledge allows them to accurately take and deliver orders and answer guest questions effectively.

The bartender receives food and beverage orders from guests and ensures their accuracy upon delivery. They prepare beverages promptly for pool and spa guests and may also offer amenities and pool services while demonstrating knowledge of surrounding outlets.

The bartender must display proper cash handling skills daily, which involves accurately processing payments and managing transactions in a professional manner.

All food and beverage orders are accurately accounted for in the Point of Sale System, which helps track sales and manage transactions efficiently.

Employees are expected to have regular attendance in conformance with established standards, and they must attend all scheduled training sessions and meetings. Irregular attendance may lead to disciplinary action, including termination.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to meet the hotel’s business needs. Flexibility in scheduling is necessary for this role.

All new employees are required to fully comply with The Umstead Hotel’s rules and regulations for the safe and effective operation of the hotel’s facilities. This compliance ensures a smooth and professional work environment.